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  1. Exposure Software Support
  2. Support Articles

Support Articles

Purchase Help

  • Purchase options
  • License, refund, and upgrade policies
  • Exposure Bundle information and policies
  • What forms of payment do you accept at your web store?
  • My purchase keeps failing
  • Volume licensing

Installation

  • ★ Does Exposure Software work with new Apple M1 computers?
  • ★ System Requirements
  • ★ Older Installers
  • ★ Plug-in missing after Photoshop update
  • How to transfer your plug-In to a new host program or a new computer
  • Installing software from an unidentified developer
See all 13 articles

Activation

  • ★ How to activate and deactivate your product
  • ★ Activation Error Codes
  • Manual Software Activation
  • Lost your license codes?

Host Programs

  • ★ Plug-in grayed out in Filter menu
  • Using your plug-ins from Adobe Bridge
  • Running plug-ins from Actions without the UI showing up
  • Start a plug-in with a single key
  • Exporting photos from Lightroom
  • Autolayer error when starting Photoshop
See all 13 articles

Exposure

  • ★ DNG Support and Conversion
  • ★ LUT Rendering in Exposure
  • ★ How to add another drive or folder
  • ★ Exposure Bundle Program Locations
  • ★ Launching External Apps From Exposure
  • ★ Syncing Edits Between Computers
See all 44 articles

Snap Art

  • How to use Snap Art with Video Files
  • Printing Advice for Snap Art
  • Why is Snap Art 4 slower on my Retina Mac?
  • Snap Art 4 - Detail Masking
  • Snap Art 4 Keyboard Shortcuts
  • Tips for Color Converting Photos in Snap Art

Blow Up

  • ★ Where is Blow Up 3?
  • Blow Up 3 Help
  • Blow Up 3 Keyboard Shortcuts
  • Running Blow Up 3 in Standalone Mode
  • How large can I print this photo?
  • Layer types Blow Up will resize
See all 8 articles

Eye Candy

  • Eye Candy tutorial with Cheryl Mabry
  • Eye Candy - Scaling Mode
  • Eye Candy 7 - Shape Effects
  • New effects in Eye Candy 7
  • Eye Candy 7 - Effect on its own layer
  • Eye Candy 7 shortcut keys
See all 18 articles

Promoted articles

  • Does Exposure Software work with new Apple M1 computers?
  • System Requirements
  • Older Installers
  • Plug-in missing after Photoshop update
  • How to activate and deactivate your product
  • Activation Error Codes
  • Plug-in grayed out in Filter menu
  • Exposure X6 Manual
  • Exposure Bundle Program Locations
  • How to add another drive or folder
  • Exposure RAW Support
  • DNG Support and Conversion
  • Launching External Apps From Exposure
  • Syncing Edits Between Computers
  • LUT Rendering in Exposure
  • Converting presets to a newer Exposure version
  • Where is Blow Up 3?
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With such wonderful customer service I'll be a customer for years to come!
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Barbara Rosner
Thank you so much for all of your help! I value your company's timely and helpful response!!!
Geoffrey Robins
I would like to thank you and your team for a first class service. Keep up the good work.
David Price
Every company should have tech-support like you. Spot on and quick. Best in the business, and I’ve dealt with a lot of techies in my time.
Larry Gambon
I find the customer service to be excellent and very professional. I will definitely check with Exposure Software for my next software purchase!
Amanda Kirkpatrick
EXCELLENT customer service. Thank you so much for the prompt and efficient response.
Kim Blagg
Sterling service again from Exposure Software.
Ian Smith
Best support I've had in 26 years of computing.
Jaan Krusberg
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