Exposure Software Logo Exposure Software Logo
  • Products
    • Exposure
    • Snap Art
    • Blow Up
    • Eye Candy
  • Free Trials
  • Blog
  • Tutorials
  • Support
    • Articles
    • License Code Lookup
    • Submit Request
    • Download Updates
  • Products
    • Exposure
    • Snap Art
    • Blow Up
    • Eye Candy
  • Free Trials
  • Blog
  • Tutorials
  • Support
    • Articles
    • License Code Lookup
    • Submit Request
    • Download Updates
Sign in Submit a request My activities
  1. Exposure Software Support
  2. Support Articles
  3. Exposure

Windows Ultra High Resolution (4K) Support

Exposure includes basic support for ultra high resolution, also known as 4K, displays on Windows. There are some limitations, so if you’re having trouble, read this article for more information.

Note: This article applies to the Exposure X2 Advanced Layers Update and later versions. If you have an earlier version of Exposure X2, you can download and instal the current version from the Downloads page.

Earlier versions of Exposure do not automatically support ultra high resolution displays in Windows. If you are having display issues with an earlier version contact Support.

Interface Scaling

Exposure scales its interface according to the scaling percentage found in your “Display settings”.  You can access this by right-clicking on your desktop and selecting “Display settings”.

As an example, if your scaling factor is set to 200%, Exposure will double the size of buttons and other items, to make them legible.  You can adjust this setting, but the defaults are usually best. Exposure works best at 100% or 200%. Your results may vary if using any of the in-between values (for example: 150% or 225%).

Multiple Displays

 If you have multiple displays, Exposure will use the scaling percentage of the main display (the display that Windows identifies with a big numeral “1”). It does not support mixed scaling. If an Exposure window is on a secondary display, interface elements may appear too small or too large, depending on the difference between your displays.

Exposure works best when your displays have the same scaling percentage. If that’s not feasible, Exposure will work better if the main window is on your “main” display.

Troubleshooting

In certain circumstances, the Exposure interface elements may appear too large or too small (for instance, text may be blocky or fuzzy). The title bar may appear too large or too small. Certain dialogs (such as the Preferences window or the About box) may be stretched or squished within the window frame.

If you’re experiencing any of these symptoms, try the following troubleshooting steps to find a better configuration.

  • If you’ve changed the scaling percentage on any of your displays, you must sign out and sign back in for the change to take effect. Do this every time your change the scaling percentage.
  • Try using either 100% or 200% as a scaling percentage.
  • If you have multiple displays, try setting your displays to use the same scaling percentage.  
  • Try minimizing and maximizing the window.
  • Try dragging Exposure to the other display.
  • Try changing your secondary display to be the main display (in “Display settings”, click the display with the big numeral “2”, and then check “Make this my main display”).
  • If you’re using Exposure’s Secondary Display feature, make sure the Exposure’s secondary window is on your secondary display.

Have more questions? Submit a request.

Related articles

  • Older Installers
  • Does Exposure Software work with new Apple M1 computers?
  • Sharing presets between multiple computers
  • Custom Plug-in Installation
  • System Requirements

Promoted articles

  • Does Exposure Software work with new Apple M1 computers?
  • System Requirements
  • Older Installers
  • Plug-in missing after Photoshop update
  • Plug-in grayed out in Filter menu
  • Exposure X6 Manual
  • Exposure Bundle Program Locations
  • How to add another drive or folder
  • Exposure RAW Support
  • DNG Support and Conversion
  • Launching External Apps From Exposure
  • Syncing Edits Between Computers
  • LUT Rendering in Exposure
  • Converting presets to a newer Exposure version
  • Where is Blow Up 3?
  • How to activate and deactivate your product
  • Activation Error Codes
Sign up for our newsletter
  • Learn About Our Products
  • Exposure
  • Snap Art
  • Blow Up
  • Eye Candy
  • Blog
  • Tutorials
  • Get Support
  • About Us
  • Newsletters
  • Press
  • Jobs
  • Contact
Exposure Software, LLC. All rights reserved. PRIVACY POLICY